Frequently Asked Questions (FAQ)

We’re here to help! Below are answers to some of the most common questions about Box It Like It’s Hot. If you don’t see your question here, feel free to contact us at bxitlikeitshot@gmail.com.

General Questions

What is Box It Like It’s Hot?

Box It Like It’s Hot is a curated box company delivering thoughtfully crafted experiences right to your door. Each box is filled with handpicked items designed to spark joy, promote sustainability, and create memorable moments.

Orders and Shipping

How do I place an order?

Simply browse our collections, add your favorite box to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

Do you ship internationally?

At this time, we only ship within the United States. We hope to expand to international shipping in the future!

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary based on location but usually range from 5–7 business days.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email to monitor its progress.

Returns and Refunds

What is your return policy?

We accept returns for defective or damaged items reported within 7 days of receipt. Unfortunately, we cannot accept returns on customized or personalized items unless they are defective.

How do I request a refund?

If there’s an issue with your order, email us at bxitlikeitshot@gmail.com with your order details and a description of the problem.

Payments

What payment methods do you accept?

We accept all major credit cards, PayPal.

Is my payment information secure?

Yes! All payments are processed through secure, third-party gateways to protect your information.

Customization and Gift Options

Can I customize a box?

Some of our boxes allow for customization, such as adding a personalized item like a mug. Check the product details for customization options.

Do you offer gift wrapping or notes?

Yes! You can add a gift note during checkout, and we’ll include it in your box for that extra personal touch.

Eco-Friendly Practices

How do you incorporate sustainability into your boxes?

We include at least one eco-friendly item in every box, such as reusable, biodegradable, or sustainably sourced products. Small changes, like switching to reusable items, can have a big impact—research shows that using just one reusable product a day can eliminate up to 365 single-use items annually.

Collaborations and Partnerships

Do you collaborate with other businesses or influencers?

Yes! We’re always open to partnerships. Email us at Info@boxitlikeitshot.com  with your proposal, and let’s create something amazing together.

If you have a question that wasn’t answered here, don’t hesitate to reach out. We’re here to make your experience with Box It Like It’s Hot as seamless and enjoyable as possible!